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Terms & Conditions

Terms and Conditions

By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). We reserve the right to modify or update these terms at any time without prior notice.

Acceptance of the Terms

Your use of our platform constitutes your acceptance of this Agreement. If you do not wish to be bound by these terms, please refrain from using our site.

Eligibility Requirements

To register and play on our platform, users must meet certain eligibility requirements:

  1. Be at least 21 years old
  2. Not have been restricted or self-excluded from gaming on our platform
  3. Reside in a jurisdiction where online gaming is permitted

Minimum Age Requirements

All players must be at least 21 years of age to create an account, play games, or receive bonuses.

Geographic Restrictions

Our platform operates primarily for the Las Vegas market and adheres to Nevada State Gaming Commission regulations. Please note that our platform does not offer online gaming services in Canada.

Account Registration Rules

To register on our site:

  1. Visit the MGM Rewards desk or official website/app
  2. Provide valid photo identification
  3. Activate or enroll your account online or in-property

One- Account-Per-User Policies

Each user can only have one active account with us, and we reserve the right to close any duplicate accounts.

Identity Verification and KYC

We perform identity verification checks on all new users. To access certain features or bonuses, you may be required to provide additional identification documents.

Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate and up-to-date. Any incorrect or misleading details provided may result in the suspension of your account.

Account Security Responsibilities

It's essential to keep your login credentials secure and not share them with others.

Login Credentials and Password Protection

To protect your security, you should:

  1. Keep your password confidential
  2. Never reuse passwords for other online accounts
  3. Update your password periodically

Restricted Behaviour and Prohibited Activities

The following behavior is strictly prohibited on our site:

  • Hacking or attempting to compromise the integrity of the platform
  • Engaging in multi-accounting or collusive play
  • Falsifying information or documents
  • Cheating, collusion, or rigging games

Multi- Accounting and Fraud Prevention

We may suspend or close any account suspected of engaging in fraudulent activities.

Bonus and Promotion Rules

  1. All bonuses and promotions are subject to specific terms and conditions.
  2. Wagering requirements must be met before bonus funds can be withdrawn
  3. Bonuses and promotions may have country-specific restrictions

Wagering and Gameplay Conditions

We operate fair gameplay systems, using RNGs approved by the Nevada Gaming Commission.

Bonus Abuse Prevention

To prevent abuse of bonuses:

  1. We reserve the right to void or cancel any suspicious winnings or transactions.
  2. Certain bonus features may be restricted for users in specific countries

Deposits and Withdrawals

We do not currently support deposits and withdrawals through our platform. However, please note that casino banking is available on-site at Mandalay Bay.

Verification Before Withdrawals

You must verify your account details before attempting to withdraw funds.

Processing and Review Procedures

All withdrawal requests are subject to review by our security team before processing

Responsible Gambling Expectations

We strive to promote responsible gaming practices:

  • Self-exclusion options are available for users in need
  • We encourage players to gamble responsibly, within their means
  • Users can access resources through GameSense on-site at Mandalay Bay

Self-Exclusion and Account Restrictions

We may suspend or close any account if it is determined that a user has breached our terms.

Game Fairness and RNG Systems

Our games operate using approved RNG systems from Nevada Gaming Commission-approved auditors.

Technical Interruptions or Voided Gameplay

In the unlikely event of technical issues, all gameplay will be voided until services can resume. We are not responsible for losses incurred during such events

Suspension or Closure of Accounts

We reserve the right to suspend or close any account that:

  • Breaches these Terms and Conditions
  • Engages in prohibited activities
  • Is considered a duplicate or fraudulent account

Intellectual Property and Platform Ownership

Our platform, including all content and materials, is owned by MGM Resorts International.

Limitation of Liability

In no event shall we be liable for any damages resulting from:

  • Technical issues or interruptions to gameplay
  • Any losses incurred through use of our platform

Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. It's your responsibility to review and understand all terms in effect.

Contact or Support Guidance

For further information, please refer to our FAQs section on-site or contact our customer support team via phone, email, or TTY